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Expressing
disagreement constructively
Managing the other
person's behaviour
by enforcing
a process
"Being Direct" is a straightforward technique. When you want something, ask for it and get straight to the point. Eg:
"I'd like someone to drive me to the airport this afternoon. Would you be able to do that'"
And when you answer such a request, be direct as well:
"No, I'm taking this afternoon off to play golf".
Being direct is, for most everyday matters, the best way to interact. It has a number of benefits, including:
If you are not direct, it can lead to several problems, such as:
There are some false beliefs about being direct, such as:
All these beliefs are false, and in fact the converse is often true, because when you are not direct, you:
Suppose you receive an invitation to a party, but already have other plans and you believe the other person will be offended if you decline.
Option 1 is to say "Thank you for the invitation. Unfortunately, I already have another commitment, so I can't come." The other person will accept this and think none the less of you.
Option 2 is to think the person may be offended by a refusal. So, you think you have to give a really good reason to show how you would like to go but are unable to do so. So, you say: "I'd really love to come, but John and Mary don't get out much. I've offered to babysit. I suppose I could try to find someone else, but I'm not sure I could find anyone at this short notice. I could talk to them and find out what time they are going, and see if I could drop in for a short time....", etc.. If you keep up this type of self-justification for much longer, the person who asked you will be wishing they hadn't (and they might avoid doing so in future).
Being direct is a much better option than not. Being direct is being honest and showing integrity.
When is it best to be direct'
When might being direct be inappropriate'