How To Be More Assertive
Expressing
disagreement constructively
Managing the other
person's behaviour
by enforcing
a process
Expressing
disagreement constructively
Managing the other
person's behaviour
by enforcing
a process
In Game Theory, there are four basic styles that you can use when interacting with other people, depending on whether you are working to get what you and the other person want:
|
You get what you want | Concede | Negotiate |
|
You don't get what you want | Withdraw | Demand |
| SITUATIONAL TACTICS |
I don't get what I want |
I get what I want |
So, for example, to "concede" means "I don't get what I want, but you get what you want". That is, if you concede then you are saying "you win, I lose".
These are called "situational tactics" because they are behaviours that you can use in different situations. In fact, depending on the situation, there are times when it is appropriate to each of these.
Incidentally, there is an approach that could be considered to be another tactic - to compromise. However, this tactic forms part of the negotiation process.
1. Think of some examples of situations when it might be best or appropriate to use each of these tactics - try to think of two scenarios for each:
2. How do you feel about using each of these tactics personally' If it helps, think of situations when you have behaved in this way, and recall how you felt at the time:
3. Finally, how do you feel when someone else uses these tactics with you' Again, if it helps, think of situations when someone has behaved in this way and recall your reaction and feelings: