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Expressing
disagreement constructively
Managing the other
person's behaviour
by enforcing
a process
You have almost come to the end of this online course.
The last step is for you to review what has been covered in the course and decide what you are going to do differently as a result.
You can do this review either by looking at the notes you have made during the course, or by clicking on the links (right) to revisit the pages.
As a result of doing this online course, these are the things I plan to do differently: