Personal Action Plan

How To Be More Assertive: Part 13

You have almost come to the end of this online course.

The last step is for you to review what has been covered in the course and decide what you are going to do differently as a result.

You can do this review either by looking at the notes you have made during the course, or by clicking on the links (right) to revisit the pages.

As a result of doing this online course, these are the things I plan to do differently:

How To Be More Assertive

What is
assertiveness?

Four styles

Rights and
responsibilities

Positive beliefs

Being direct

Expressing
disagreement constructively

Managing the other
person's behaviour
by enforcing
a process

Building rapport

Focusing on facts

Focusing on
consequences

Stopping put-down
behaviour

Text Book Techniques

Personal
action planning